Privacy Policy & Legal

This privacy policy will explain how The Bicycle Garage uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing.
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies.
• Analytics.
• Changes to our privacy policy.
• How to contact us.

What data do we collect?

The Bicycle Garage collects the following data:

• Personal identification information (your name, email address and any other details you may provide in your message) when you complete a contact form.

How do we collect your data?

You directly provide The Bicycle Garage with most of the data we collect. We collect data and process data when you:

• Use the contact form.
• Use or view our website via your browser’s cookies.

How will we use your data?

The Bicycle Garage collects your data so that we can:

• Contact you about your query.
• Email you with service and repair related topics we think might be of interest to you.
• Understand more about analytics and how customers use our website. 
• We may share information with our service provider Ionos Internet Limited in order for them to perform functions on our behalf so that we may operate and manage our website, including but not limited to providing our services to you. 

How do we store your data?

The Bicycle Garage securely stores your data using Ionos Internet Limited using their platforms and datacentres. 

Where we process personal information with your consent, we process the data until you ask us to stop and for a short period after this. 

Marketing

The Bicycle Garage may send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Bicycle Garage from contacting you for marketing purposes. 

If you no longer wish to be contacted for marketing purposes, please get in touch via email: 
info@the bicyclegarage.co.uk 

What are your data protection rights?

The Bicycle Garage would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Bicycle Garage correct any information you believe is inaccurate. You also have the right to request The Bicycle Garage to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Bicycle Garage erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Bicycle Garage restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Bicycle Garage processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@thebicyclegarage.co.uk 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Bicycle Garage uses cookies to improve your experience on our website and to gain a better understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – The Bicycle Garage uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Analytics

We may use third-party analytics, such as Google Analytics. These third-party services may use cookies and similar technologies to collect and analyse information about website use and to report on activities and trends. Such services may also collect information regarding the use of other websites, apps and online services. For more information on Google Analytics, please visit https://policies.google.com/technologies/partner-sites. You can download the Google Analytics opt-out browser add-on by visiting https://tools.google.com/dlpage/gaoptout. We will not undertake such activities without your consent where such consent is required under applicable law.

Changes to our privacy policy

The Bicycle Garage keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13th January 2023.

How to contact us

If you have any questions about The Bicycle Garage's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@thebicyclegarage.co.uk